Dock 365 is Now SOC 2 Certified

Dock 365 commits to a culture of investment in the best practices concerning security to protect clients' data and keep it safe. We're very excited to announce that we have passed our SOC 2 Type II assessment as part of an ongoing effort in this regard.

By so doing, Dock 365, Inc. remains in adherence to one of the most stringent and generally accepted auditing standards for service companies. It expresses further assurance to the clients that the business process, information technology, and risk management controls are correctly designed by an independent auditor. The audit was performed by Johanson Group LLP, a well-known independent auditing firm specializing in thorough audits and security compliance to ensure industry standards for data security, availability, and integrity.

What is SOC 2 Certification?

SOC 2 is an independent standard that deals with security, availability, processing integrity, confidentiality, and privacy. Established by the American Institute of Certified Public Accountants, SOC 2 ensures that service organizations efficiently manage the customer data of clients. By obtaining SOC 2 certification, Dock 365 is going to prove our adherence to industry best practices in keeping your data safe.

Our Journey to SOC 2 Certification

SOC 2 Type II certification is one of the larger steps toward our commitment to data security at Dock 365. Systematically and minutely, the steps taken towards this certification adhered to and exceeded the rigid requirements prescribed by the American Institute of CPAs. This is a detailed overview of the key steps we undertook:

🔍 Initial Assessment

First, we did a proper assessment to understand the exact requirements of SOC 2 and any possible gaps regarding the security measures already implemented. This included reviewing our current practices against the Trust Service Criteria, namely security, availability, processing integrity, confidentiality, and privacy. By pointing out what needed improvement, this set a very strong base for the next steps.

⚙️ Implementation

First, we upgraded our system and process standards. Improved security protocols, advanced technologies, and data management practices have been embedded into the applications. Our goal was not only to create a very robust framework that would enable compliance but also to protect our security posture in general.

🧠 Training

Since effective implementation requires knowledgeable staff, we made huge investments in the training of our personnel. Staff were trained on new protocols and best practices concerning data security and compliance during this phase. We developed a culture concerned with security awareness and ensured that every team member was informed of their role in protecting client data.

📄 Audit

We contracted third-party auditors who reviewed our systems and processes to validate compliance. This audit was critical in assessing our adherence to the SOC 2 standards; it involves a detailed examination of the security controls, documentation, and operational practices implemented in an organization. We learned much from the independent assessment and got very valuable feedback for further improvements.

🥇 Certification

Later, we passed the audit and obtained our SOC 2 certification, which formally recognized our commitment to high standards of data security. This not only reassures but also gives a stern assurance about credibility in the industry and to our clients about how sensitive their information is to us and is handled with utmost safety and security.

🌀 Continuous Monitoring

Data security is not just about certification; we have put in a mechanism for the continual monitoring of the effectiveness and compliance of our system. This sort of proactive approach will allow us to keep up with new security threats evolving all the time, thereby remaining trustworthy to our clients.

🛡️ Penetration Testing

SOC 2 and penetration test, often called pentest are two processes that complement one another. Through the results of identified vulnerabilities, a penetration test offers one of the best ways to measure how effective the security controls implemented are in protecting system resources from unwanted access. Dock 365 conducts penetration testing on an annual basis, along with vulnerability testing, to identify and remediate any security weaknesses in the system.

"At Dock 365, we understand the importance of earning and maintaining the trust of our clients, which is why we are steadfast in our commitment to the highest levels of security, availability, and confidentiality," said CEO Joe Joseph. Achieving SOC 2 certification, alongside our dedication to robust data protection measures, underscores our relentless pursuit of safeguarding our clients' sensitive information.

Furthermore, we have partnered with Vanta, one of the leaders in trust management platforms, that helps organizations of any size simplify and centralize security for continuous compliance and security monitoring. Vanta's toolkit enabled us to manage security controls, documentation, and the overall certification process really well.

In summary, the SOC 2 certification has been an incredible use of our time and resources at Dock 365. It symbolizes our relentless commitment to safeguarding the data of our clients and ensuring top-notch security in every action we perform.

What is covered by our SOC 2 Type II Certification?

The SOC 2 Type II certification characterizes all our solutions in contract management, including data storage, processing, system security and availability, confidentiality, privacy, and other practice areas regarding client information.

To learn more about the security and compliance protocols that Dock 365 CLM deploys to ensure data is protected, please reach out to a member of the team.