Announcing SOC 2 Type II Certification

Dock 365 is Now SOC 2 Certified

In line with our continued commitment, we are thrilled to announce that Dock 365 Inc. has now passed SOC 2 certification, ensuring the highest standards of data security.

Dock 365 commits to a culture of investment in the best practices concerning security to protect clients' data and keep it safe. We're very excited to announce that we have passed our SOC 2 Type II assessment as part of an ongoing effort in this regard.

By so doing, Dock 365, Inc. remains in adherence to one of the most stringent and generally accepted auditing standards for service companies. It expresses further assurance to the clients that the business process, information technology, and risk management controls are correctly designed by an independent auditor. The audit was performed by Johanson Group LLP, a well-known independent auditing firm specializing in thorough audits and security compliance to ensure industry standards for data security, availability, and integrity.

What is SOC 2 Certification?

SOC 2 is an independent standard that deals with security, availability, processing integrity, confidentiality, and privacy. Established by the American Institute of Certified Public Accountants, SOC 2 ensures that service organizations efficiently manage the customer data of clients. By obtaining SOC 2 certification, Dock 365 is going to prove our adherence to industry best practices in keeping your data safe.

Our Journey to SOC 2 Certification

SOC 2 Type II certification is one of the larger steps toward our commitment to data security at Dock 365. Systematically and minutely, the steps taken towards this certification adhered to and exceeded the rigid requirements prescribed by the American Institute of CPAs. This is a detailed overview of the key steps we undertook:

🔍 Initial Assessment

First, we did a proper assessment to understand the exact requirements of SOC 2 and any possible gaps regarding the security measures already implemented. This included reviewing our current practices against the Trust Service Criteria, namely security, availability, processing integrity, confidentiality, and privacy. By pointing out what needed improvement, this set a very strong base for the next steps.

⚙️ Implementation

First, we upgraded our system and process standards. Improved security protocols, advanced technologies, and data management practices have been embedded into the applications. Our goal was not only to create a very robust framework that would enable compliance but also to protect our security posture in general.

🧠 Training

Since effective implementation requires knowledgeable staff, we made huge investments in the training of our personnel. Staff were trained on new protocols and best practices concerning data security and compliance during this phase. We developed a culture concerned with security awareness and ensured that every team member was informed of their role in protecting client data.

📄 Audit

We contracted third-party auditors who reviewed our systems and processes to validate compliance. This audit was critical in assessing our adherence to the SOC 2 standards; it involves a detailed examination of the security controls, documentation, and operational practices implemented in an organization. We learned much from the independent assessment and got very valuable feedback for further improvements.

🥇 Certification

Later, we passed the audit and obtained our SOC 2 certification, which formally recognized our commitment to high standards of data security. This not only reassures but also gives a stern assurance about credibility in the industry and to our clients about how sensitive their information is to us and is handled with utmost safety and security.

🌀 Continuous Monitoring

Data security is not just about certification; we have put in a mechanism for the continual monitoring of the effectiveness and compliance of our system. This sort of proactive approach will allow us to keep up with new security threats evolving all the time, thereby remaining trustworthy to our clients.

🛡️ Penetration Testing

SOC 2 and penetration test, often called pentest are two processes that complement one another. Through the results of identified vulnerabilities, a penetration test offers one of the best ways to measure how effective the security controls implemented are in protecting system resources from unwanted access. Dock 365 conducts penetration testing on an annual basis, along with vulnerability testing, to identify and remediate any security weaknesses in the system.

"At Dock 365, we understand the importance of earning and maintaining the trust of our clients, which is why we are steadfast in our commitment to the highest levels of security, availability, and confidentiality," said CEO Joe Joseph. Achieving SOC 2 certification, alongside our dedication to robust data protection measures, underscores our relentless pursuit of safeguarding our clients' sensitive information.

Furthermore, we have partnered with Vanta, one of the leaders in trust management platforms, that helps organizations of any size simplify and centralize security for continuous compliance and security monitoring. Vanta's toolkit enabled us to manage security controls, documentation, and the overall certification process really well.

In summary, the SOC 2 certification has been an incredible use of our time and resources at Dock 365. It symbolizes our relentless commitment to safeguarding the data of our clients and ensuring top-notch security in every action we perform.

What is covered by our SOC 2 Type II Certification?

The SOC 2 Type II certification characterizes all our solutions in contract management, including data storage, processing, system security and availability, confidentiality, privacy, and other practice areas regarding client information.

To learn more about the security and compliance protocols that Dock 365 CLM deploys to ensure data is protected, please reach out to a member of the team.

Frequently Asked Questions

Why is SOC 2 certification important?

SOC 2 certification is important for businesses dealing with sensitive customer information, as it acts as proof of the company's seriousness in adhering to strong security practices. It represents an independent examination of an organization's controls relevant to security, availability, processing integrity, confidentiality, and privacy. Through this, businesses can validate that they have good security postures in place and establish trust with their clients while drastically reducing the risk of data leakage or breach.

What is the difference between SOC 2 Type I and Type II reports?

While the SOC 2 Type 1 report is a snapshot of the organization's controls as of the reporting date, it assesses the presence of controls but does not look at their operating effectiveness. The SOC 2 Type 2 report covers an examination of the design and operating effectiveness of controls over time, typically six months or one year. This tends to give more information about the overall security posture of an organization.

How does SOC 2 benefit clients?

Our SOC 2 certification offers our clients the direct benefit of knowing their data is well-managed and secure. This demonstrates data privacy and reduces the likelihood of data breaches and unauthorized access.

What does our SOC 2 certification cover?

Dock 365’s SOC 2 certification covers all controls on security as they pertain to contract management solutions, including collection/creation, processing, and storage of information provided by our customers. We are certified for following the best practices of industries to safeguard sensitive information and for system security and availability, processing integrity, confidentiality, and privacy.

How does Dock 365 ensure the effectiveness of security controls?

We at Dock 365 make sure that our controls are working effectively all the time with the help of an effective security program. This also includes periodic internal audits, vulnerability assessments, and penetration testing. We keep updating ourselves with the changing cyber threats and industry best practices so that we may adjust the security measures to them. It also provides a culture of security awareness with employees and continuing employee education to increase knowledge and skills.

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